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Consumer funds are FDIC-insured, through relationships with our partner banks.

Finxera, Inc. is licensed as a money service business in the U.S. jurisdictions listed below.

StateLicenseState Agency
AlabamaSale of Checks Act SOC#524Securities Commission
AlaskaUniform Money Services Act #AK-MT-10098Division of Banking & Securities
Click here for Consumer Notice
ArizonaTransmitters of Money Act #MT-0929910State Banking Department
ArkansasUniform Money Services Act 43398Securities Commission
CaliforniaCalifornia Money Transmitter Act #2513Department of Financial Protection and Innovation
ColoradoMoney Transmitter Act #500218Division of Banking
Click here for Consumer Notice
ConnecticutMoney Transmission Act #33447Department of Banking
DelawareSale of Checks Act & Transmission of Money #019418Office of State Banking Commissioner
FloridaMoney Transmitters Part II #FT230000134Office of Financial Regulation
Georgia54666 Money Transmitter LicenseGeorgia Department of Banking and Finance
HawaiiMoney Transmitter License #HIMT085Division of Financial Institutions
IdahoMoney Transmitters Act MTL-172Department of Finance
IllinoisMoney Transmitter Act #MT.0000272Department of Financial Institutions, Diviison of Financial Institutions
Indiana34242 Money Transmitter LicenseIndiana-DFI Money Transmitter License
IowaUniform Money Services Act #MS- 2014-0079Division of Banking
KansasTransmission of Money Act #MT.0000091Office of State Bank Commissioner, Division of Banks
KentuckyMoney Transmission Act #SC17991Office of Financial Institutions
MaineMoney Transmitters Act #MD1168701Department of Professional Financial Regulation
MarylandMoney Transmitters Act #1168701Commissioner of Financial Regulation
MichiganMoney Transmission Services Act MT-0019679Department of Insurance and Financial Services
MinnesotaMoney Transmitters Act #MN-MT-1168701Department of Commerce Division of Financial Examinations
MississippiSale of Checks Act MT/002693/2015Department of Banking and Consumer Finance
MissouriSale of Checks Law #MO-15-7477Division of Finance
NebraskaMoney Transmitter Law 1168701Department of Banking & Finance
NevadaNevada Revised Statutes #MT11041Department of Banking and Industry
New HampshireMoney Transmitter Law #19681-MTBanking Department
New JerseyMoney Transmitters Law #L067558Department of Banking and Insurance
New Mexico1168701 Uniform Money Services ActNew Mexico Regulation and Licensing Department
New YorkNew York Banking Law MT 103087Department of Financial Services
North CarolinaMoney Transmitter License #163851Commissioner of Banks
North DakotaMoney Transmitters Law MT102828Department of Financial Institutions
OhioTransmitters of Money Law #OHMT094Division of Financial Institutions
OklahomaOklahoma Financial Transaction Reporting Act OKDOB001Oklahoma State Banking Department
OregonOregon Money Transmitters Act MTX-30187Department of Consumer and Business Services
PennsylvaniaMoney Transmitter License 50251Pennsylvania Department of Banking
Puerto RicoMoney Transmitter License TM-057Regulation and Licensing Division
Rhode IslandElectronic Money Transfers 20153095MTDivision of Banking
South CarolinaMoney Transmitter License 1168701Money Services Division
South DakotaMoney Transmitters Act MT.2094Division of Banking
TennesseeMoney Transmission Law #198Department of Financial Institutions
TexasMoney Services Business Law #3116Department of Banking
UtahThird Party Payment Instrument Issuer No. 120Department of Financial Institutions
Vermont100-101 Money Transmitter LicenseDepartment of Financial Regulation
VirginiaMoney Order Sales and Money Transmission Law #MO-316Bureau of Financial Institutions
WashingtonUniform Money Services Act 550-MT-91679Department of Financial Institutions
Washington, DCMoney Transmitters License MTR1168701Department of Insurance, Securities and Banking
West VirginiaIssuance and Sale of Checks, Drafts and Money Orders Act WVMT-1168701Division of Banking
WyomingMoney Transmitter Act #7207Division of Banking

If your issue is unresolved by Finxera, Inc. dba CFTPay; Crossroads Financial Technologies, 1-888-348-4543, please submit formal complaints with the State of Alaska, Division of Banking & Securities.
Please download the form here: https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf

Submit formal complaint form with supporting documents:

Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807

If you are an Alaska resident with questions regarding formal complaints, please email us at [email protected] or call Nine Zero Seven Four Six Five Two Five Two One